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Genesis Fund Services Limited® ("GENESIS") recognizes the importance of protecting the privacy of all information provided by users of our web sites, subscribers to our magazines, registrants for our events, recipients of our e-mail newsletters and all of our customers. We created this policy with a fundamental respect for our users' right to privacy and to guide our relationships with our customers. This privacy statement discloses the privacy practices for all products and services owned by GENESIS .
GENESIS uses reasonable precautions to protect our users' personal information and to store it securely. Sensitive information that is transmitted to us online is encrypted and transmitted from a secure server location. In addition, access to all customer' information is restricted. Only employees who need the information to perform a specific job (for example, an account or customer service representative) are granted access to personally identifiable information. Finally, the servers where personally identifiable information is stored are kept in a secure environment.
GENESIS collects information from our web site users, subscribers and customers. In this section of our privacy policy, we will describe the type of information we collect and how we use it to provide better services to our customers.
Our web sites have features that automatically collect information from users, to deliver content specific to users' interests and to honor their preferences. This information assists us in creating sites that will serve the needs of our users. We DO NOT use "cookies", a piece of data stored on the user's hard drive containing information about the user. For our internal purposes, we gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. We use this information for our internal security audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use. We may combine demographic information supplied by a subscriber at registration with site usage data to provide general profiles, in aggregate non-personally identifiable form, about our users and their preferences in the content of the site and advertising. We may share this composite information with our business affiliates to help them better understand our services.
When we have co-branded, customized, private label, powered by or sponsored products and services, or when we join with other parties to provide specific services, we may share (provide and receive) personal information with them. We do not share credit card information with such third parties. In particular, please note that information collected in connection with online web casts may be shared with the sponsor of the particular webcast(s)/seminar(s). These sponsors will use the information according to their own privacy policies, and we urge participants to read those policies and be aware of their privacy practices before registering. Other than as set forth above, we do not share personally identifiable information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our parent, subsidiary and affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products, sites or operations may be transferred, will be able to use personal information. We will also disclose information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Users should also be aware that courts of equity, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission. We may share aggregate information, which is not personally identifiable, with others. This information may include usage and demographic data, but it will not include personal information.
When attending our trade shows, participating in our customer-sponsored web casts, using some of our web sites and signing up for certain selected services (such as subscription services), users must first register. During registration, users are required to give their contact information (such as name, e-mail address, mailing address and phone number). We also may collect demographic information (such as job title and purchasing responsibilities, company information and professional certification). For internal purposes, we use this information to communicate with users and provide requested services, and, for our web site visitors, to provide a more personalized experience on our sites. We use aggregate demographic information about our audience to improve our service, for marketing purposes and/or industry reporting purposes. For our services that require payment (such as subscriptions and trades), we also collect credit card information (such as account name, number and expiration date), which is used for billing purposes only, and is not otherwise shared.
If users wish to subscribe to our e-mail newsletters, we ask for contact information (such as name, e-mail address and, occasionally, demographic information). We use this information in the same manner as we use contact information in the registration and ordering process described above. Recipients of our newsletters can unsubscribe using the instructions listed at the end of the e-mail newsletter.
From time to time we invite users to provide information via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether to disclose requested contact information (such as name and mailing address) and demographic information (such as zip code or job title). In addition to other uses set forth in this policy, contact information collected in connection with surveys and contests is used to notify the winners and award prizes, to monitor or improve the use and satisfaction of the site, and may be shared with sponsors of such surveys or contests.
At some of our sites, we offer interactive and community features such as discussion boards, web casts and user profiles. Note that all personal information sent or posted via such features becomes public information for which we are not responsible.
We have features where users can submit information to us (such as our feedback forms). Requests for service, support or information may be forwarded as needed to best respond to a specific request. We may retain e-mails and other information sent to us for our internal administrative purposes, and to help us to serve customers better.
In order to best serve our customers, we may send updates that contain important information about our sites and services. For example, we send new members a welcoming message, and verify password and username for our password-protected sites. We may also communicate with a user to provide requested services and for account-related issues via e-mail, phone or regular mail. We offer our users the option to receive information about our company, related products, services and special deals. Users can choose not to receive these communications, as set forth in our Permission section below.
Our users are given the opportunity to choose whether to receive information from our affiliates and us not directly related to the registered services. Instructions for how to exercise this choice are contained in e-mails sent by us, and on our product web sites. Please note that we will endeavor to implement requests within a reasonable time, although for a time users may continue to receive mailings, etc., transmitted based on information released prior to the implementation of the request. Users will continue to receive information directly related to their registered services, so they always are kept informed.
If we change our privacy policy, we will post those changes on this page so our users are aware of what information we collect, how we use it and under which circumstances, if any, we disclose it. Users should check this policy frequently to keep abreast of any changes. For questions about this privacy statement, the practices of this site or any dealings with Genesis, contact us at: In Writing Genesis Fund Services Limited Phone Nassau, Bahamas 242-502-7020 (Business) Electronic Mail |
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